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Privacy Policy

Effective date: 15 October 2026

HPC Pilates ("we", "us", "our") operates this booking application to help clients schedule and manage Pilates class reservations. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

When you create an account, book a class, or purchase a package, we collect information you provide directly, such as your name, email address, phone number, and billing address.

We also collect information generated through your use of the app, including class bookings, attendance history, package and credit balances, cancellations, and payment records.

2. How We Use Your Information

We use your information to operate the booking platform: to create and manage your account, process class reservations and cancellations, track package credits, and communicate with you about your bookings.

We may also use your contact details to send administrative notices, appointment reminders, and updates about our classes and services.

3. Sharing of Information

We do not sell your personal information. Your data is shared only with service providers that help us run the app — such as our database and hosting providers — solely for the purpose of delivering the service to you.

We may disclose information if required to do so by law, or to protect the rights, property, or safety of HPC Pilates, our clients, or others.

4. Data Retention

We retain your account and booking information for as long as your account is active, and for a reasonable period afterward to comply with legal, accounting, or record-keeping requirements.

5. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below. You may also ask us to close your account.

6. Data Security

We use reasonable administrative and technical safeguards to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies

Our app uses essential cookies and local storage to keep you signed in and to remember your preferences. We do not use cookies for third-party advertising.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

  • info@hybridperformancecentre.in
  • 9562396172
  • HNo 55/360, Poornima Building, Near Malayala Manorama, Door, Panampilly Nagar, Kochi, Kerala 682036